New Features Archives | Viafoura Engagement Cloud Wed, 14 Aug 2024 00:50:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://viafoura.com/wp-content/uploads/cropped-viafoura-favicon-1-32x32.png New Features Archives | Viafoura 32 32 July 2024 https://viafoura.com/release-notes/july-2024/ Wed, 14 Aug 2024 00:50:26 +0000 https://viafoura.com/?p=65129

Release Notes Highlights

In July, we’ve made significant updates to enhance your Viafoura experience. Our improvements include enhanced data dashboard performance, optimized skeleton loading for a smoother user experience, and new SDK functionality to display the ban state. Additionally, we’ve added French language support to the Engagement Starter and resolved issues with clicks not registering in iOS WebKit browsers. These changes aim to streamline functionality, improve performance, and deliver a more intuitive interface.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Improved data dashboard performance
  • Improved skeleton loading performance
  • SDK: Display Ban state

Bug Fixes

  • Added French translation for Engagement Starter
  • Clicks not registering in iOS webkit browsers
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February 2024 https://viafoura.com/release-notes/february-2024/ Thu, 01 Feb 2024 14:10:06 +0000 https://viafoura.com/?p=64370

Release Notes Highlights

We’re kicking off February with major performance boosts. Highlights include faster sorting filter changes, improved Trending Carousel and comment loading, and enhanced Core Web Vitals performance. We’ve also added live chat flagging and hiding in our SDK. Bug fixes address issues like empty boxes in closed comments and missing data in analytics. From faster performance to smoother interactions, we’re committed to making your experience with us more seamless and enjoyable.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Performance improvement for when the sorting filter changes
  • Performance improvements to Trending Carousel and active conversation
  • Performance improvement when displaying comments
  • CLS performance improvement when using Engagement Starter
  • CLS performance improvement when loading components with ads
  • CLS Performance improvement when clicking Load More Comments button
  • Performance improvement for font rendering
  • SDK: Ability to flag and hide live chat

Bug Fixes

  • Empty box being shown when comments marks as closed and hidden when using MEP
  • SDK: Username not updating in app when updated from site
  • Analytics: Most liked comments missing from dashboard
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January 2024 https://viafoura.com/release-notes/january-2024/ Mon, 01 Jan 2024 15:53:52 +0000 https://viafoura.com/?p=64140

Release Notes Highlights

As we step into the new year, we’re pleased to introduce a series of enhancements aimed at refining your Viafoura experience. From improved performance in user mention notifications to streamlined analytics with our updated QuickSight Dashboard, we’re committed to making your journey smoother and more efficient. Additionally, we’ve addressed various bugs to ensure seamless functionality across the board. We look forward to you enjoying these updates as we continue to enhance your experience throughout the year.

Mentions
  • New Features and Enhancements
  • SDK
  • Bug Fixes

New Features and Enhancements

  • Improved performance of user mention notifications
  • Update QuickSight Dashboard to be able to separate SDK from Web metrics 
  • Improved Trending Carousel and active conversation skeleton loading performance
  • Improved Engagement Starter performance on button click

SDK

Bug Fixes

  • Ads Blocking Trending Article Widget
  • GDPR delete API performance issues
  • Not showing all sites/clients in Performance dashboard

SDK

  • Users Cannot Report Comments
  • Unable to Mute/Unmute Another User in Profile Section
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December 2023 https://viafoura.com/release-notes/december-2023/ Sat, 30 Dec 2023 17:44:53 +0000 https://viafoura.com/?p=63959

Release Notes Highlights

As finish off 2023, we’re thrilled to share with you our latest enhancements. This release introduces heightened security with new heuristic alerts, refined moderation through custom filters, and a clearer communication process for users awaiting comment review. Developers will appreciate trending article conversations, active conversations links, improved ad performance tracking, and a more polished user interface in the SDK. These upgrades, coupled with performance and security boosts, aim to ensure a seamless and secure Viafoura experience.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Added new heuristic alerts to detect user activity patterns that deviate from expected patterns in order to identify possible hacker or trolling attempts more quickly
  • Performance and security updates to core codebase
  • Added new custom filter to queues and searches in the moderation console to allow filtering by report (flag) type, allowing for improved prioritization of comment reports.
  • Changed text displayed to users when their comment is in review from “awaiting approval” to “awaiting review”

SDK

  • Added trending article conversations in the notification feed
  • Added active conversations links below comments
  • Improvements to ad performance tracking
  • General UI improvements
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November 2023 https://viafoura.com/release-notes/november-2023/ Thu, 30 Nov 2023 21:43:40 +0000 https://viafoura.com/?p=63690

Release Notes Highlights

With the end of November, we’re excited to share some notable enhancements across our platforms. Whether you’re exploring our web features, engaging with our SDK, or diving into analytics, this release brings a touch of refinement to ensure a smoother user experience. We hope you enjoy the enhancements, and as always, we appreciate your ongoing partnership.

Mentions
  • Web
  • SDK
  • Analytics

Web

  • Add a link in the Reporting Reasons modal to your site’s Community Guidelines and Terms of Service so that users reporting content can easily view it as reference
  • Capture RFV, TiC and Load More Clicks as part of Key-Value code
  • Optional probation period for new user sign-ups

Bug fixes

  • Double Reply field when viewing a deeplinked reply
  • Update internal libraries for services
  • Fix missing data for anonymous users in EBR table 
  • Reporting Modal should open in the center of the user’s viewport
  • Notifications from bell do not disappear or reappear after some time
  • Update Polls default settings to enable auth requirement to vote
  • Set Footer Ad in Conversations to Always On (When Enabled)
  • Moderated Edited comments lose their tags
  • Delete single notification for removed content is failing 
  • Add Custom Word “Review” Tag to Tag Filter drop down
  • GCM Web Push deprecation
  • Enable recaptcha by default on new account creation via email+password
  • Outbrain Rendering Performance Issue

SDK

  • Add Link for feedback survey in the mobile SDK
  • Content removed spacing issue and remove reply to comment box
  • Mod actions for Spam/Deactivated/Report via bottom sheet
  • Enable a link in the Reporting Reasons modal to your site’s Community Guidelines and Terms of Service so that users reporting content can easily view it as reference
  • Display Active Conversation below comments

Bug fixes

  • Read more button expand scrolling issue
  • Eliminate white space at the end of comments widget
  • Reposition the “edited” indicator in the threading

Analytics

  • Create a chart that shows mods with the most 1st comments

Bug fixes

  • Update logic for moderation type in Superset Moderator Dashboard
  • Fix daily job for poll_actions table
  • Moderation numbers at the top and bottom chart mismatch
  • Frontwise analytics cookie domain logic issue
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